Changes to LBL’s Agent Licensing and Commissions

Lincoln Benefit Life’s agent-related services are transferring to Alliance-One Services, Inc. on January 22, 2018. These changes apply to agent maintenance, licensing and commissions.

What’s Changing?

  • Alliance-One will handle agent commissions for life insurance policies (excluding GenBuilder) sold by LBL agents, including policies that continue to be serviced at Allstate.
  • Licensing and agent maintenance for LBL agents (independent agents in the MBA channel) will be administered by Alliance-One.
  • Life commissions will be paid monthly instead of weekly.
  • Life commission statements will no longer be mailed and will be available to view or download from beginning January 22, 2018.
  • Broker-Dealers or agencies paying life commissions direct to registered representatives will need to download commission statements from to obtain the commission activity for those representatives.
  • For assistance with registering on the website, call 888-338-1038. All other licensing and commission inquiries, email or call 844-768-6777.


Commission and Licensing Processing

  • Commissions will be processed on the third Friday of each month, or next business day if the process date falls on a holiday; payments will be released from LBL’s bank within 3-5 business days following the process date. (The first monthly LBL life commission payment will be processed on January 26, 2018.)
  • The current payment mode on file, check or electronic funds transfer (EFT), will remain in place.
  • Commissions for LBL fixed and variable annuity contracts, and long-term care policies are NOT changing.
  • Any processes relating to LBL variable annuity contracts and long-term care business at LifeCare will not be affected by these changes.


For more information, including mailing address and accessing commission statements, see the Agent Reference Guide.

Published: January 19, 2018

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FOR BROKER-DEALER OR AGENT USE ONLY - Not for public dissemination. May not be distributed, reprinted or shown to the public in oral, written or electronic form as sales material.